The second-hand marketplace Members Share Anger Over Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to examine their items and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.